The Ottawa Bagelshop & Deli has been baking Montreal-style bagels for over 30 years. And at the beginning of the pandemic they knew they had to move online to serve their dedicated customers. Giving them the option for curbside pickup and delivery.
The Ottawa Bagelshop approached us for our best-in-class Shopify expertise. We mapped out their shopping expereince online and created a Shopify store, optimising their store with a pickup and delivery app.
Design & UXStore AuditApp setup
How customers shop in retail is not the same way people shop online. The website had to be user-friendly, especially for their older customers, without being overly designed; animations and colours.
Use a free theme that wasn't overwhelming for The Bagelshop team to use and maintain. Create a website layout highlight the few actions customers needed to take. Install and test a delivery and pick up app.